Terms & Conditions

When a purchase from LIM Innovations is made, the terms of payment are as follows:
2% / 10 Net 30: Payment is due within 30 days from date of Invoice. If LIM receives payment within 10 calendar days of invoice, a 2% credit is logged to your account that can be applied on your next purchase.
**Note: New Clinical Partner orders for their first socket require a 25% cash-in-advance payment.

FREIGHT POLICY

All LIM products are shipped F.O.B. (Freight on Board) from LIM, meaning that once a shipment leaves the LIM Innovations facility, it is the customer’s responsibility.
Once a shipment from LIM is accepted by the shipping company the risk of loss shifts to the customer and the customer is then responsible for filing any necessary claims. Please inspect shipments for damage BEFORE signing for the delivery. If the customer receives damaged goods, he/she should immediately contact the local representative of the shipping company to submit a claim of damaged goods.

INTERNATIONAL / NON-US ORDERS :

All charges (Customs, Duties, Taxes and VAT) associated with the shipment of orders from LIM Innovations to destinations outside of the USA are the responsibility of the customer. A separate invoice will be sent to collect on these charges.